RANSON, W.Va. – Ellen Edwards, environmental services department, was recently named WVU Medicine Jefferson Medical Center’s Quality Service Award winner for the fourth quarter 2016.
Edwards was nominated by several colleagues for going that extra mile for co-workers as well as patients and visitors. Recently, she noticed that a patient who was gravely ill had multiple visitors/family members present. She asked if a courtesy cart would be appropriate. Not only was it her idea, but she went to the kitchen, stocked the cart, and brought it back for the family.
Each quarter, the Center’s Service Award Committee selects an employee to receive the Quality Service Award. Criteria for selection as a Quality Service Award recipient include: demonstrating a consistently high level of productivity and quality of work along with a high degree of initiative in performing work responsibilities; displaying exceptional dependability; exhibiting effective relationships with others; displaying a commitment to service and serving the Jefferson Medical Center community; and meeting the criteria for the University Healthcare mission, vision, and values.
Nomination forms for the Quality Service Award are available at locations throughout the Jefferson Medical Center campus. Anyone who witnesses an employee displaying outstanding service is encouraged to complete and submit a nomination form.
Photo caption: WVU Medicine Jefferson Medical Center’s Quality Service Award winner for the fourth quarter 2016 is pictured receiving her award. Ellen Edwards (center) is shown with Environmental Services Supervisor Linda Semashko (left) and Vice President of Operations Neil McLaughlin (right).